Good to know
Here are some of the questions we're asked most often. Don't see yours? Reach out — we're happy to help.
WayPoint Travel will obtain quotes for as little as 1 room — however, we get better rates when requesting 10 or more rooms.
We take your group reservation request and send proposals to multiple hotels that match your budget, star-rating range and desired concessions. Each hotel responds with a bid including their group rates, policies and availability. We present you with the available bids, then finalize all the details with a hotel contract. Some contracts are signed by WayPoint Travel and some by the group, depending on attrition — the percentage of contracted rooms that must be filled to avoid a penalty.
WayPoint Travel provides you with a link and/or access code to either call the hotel or book online. We're here to assist you with any booking needs or concerns — just reach out.
You can make changes by contacting the hotel directly, or by accessing your reservation online. You'll need your confirmation number to make changes.
WayPoint Travel does not charge for facilitating contracts for individuals or groups. Should you need a Meeting Planner or Event Coordinator, fees for those services will be quoted.
Still have a question?
We’re happy to help with anything about your booking, your group or your event. Reach out and we’ll point the way.